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Customer Experience (CX) Engineering in Aerospace and Defense: Delivering Winning Value Propositions in a ‘New-Game’ Landscape

This book’s customer-centric processes reveal stakeholder motivations, enabling teams to navigate conflicting values for optimal solutions.

ISBN 13 (SOFT): 9781665754903

ISBN 13 (HARD): 9781665754897

ISBN 13 (eBook): 9781665754880

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